How Sevartham Alliance Trust collects, uses, protects, and respects your personal information.
This Privacy Policy applies to all interactions with Sevartham Alliance Trust through our website sevarthamalliancetrust.org, donation processes, volunteer registrations, and any other engagement with our organisation.
Sevartham Alliance Trust is a registered charitable trust based in Aligarh, Uttar Pradesh, India. We operate across India through programs in education, healthcare, nutrition, livelihood, and disaster relief. Our registered address is Sevartham Alliance Trust, Khair, Aligarh – 202 138, Uttar Pradesh.
For any privacy-related concerns, you may contact us at:
📧 seva@sevarthamalliancetrust.org
📞 +91 9958 532690
📍 Sevartham Alliance Trust, Khair, Aligarh – 202 138, Uttar Pradesh
We collect personal information only when it is voluntarily provided to us or is necessary to process a transaction or request. The categories of information we may collect include:
a) Donor Information
When you make a donation, we collect your full name, email address, mobile number, postal address, city, and PAN number (for issuing 80G tax exemption certificates). Payment details are processed entirely through Razorpay and are never stored on our servers.
b) Volunteer Information
When you register as a volunteer, we collect your name, email address, phone number, city, area of interest, and availability.
c) Contact Enquiries
When you submit a contact form, we collect your name, email address, phone number, and message content.
d) Technical Information
Our website may automatically collect non-personally identifiable information such as browser type, device type, pages visited, and approximate geographic region through standard server logs. We do not use third-party analytics tracking tools that collect personal data.
Information collected is used solely for the following purposes:
• To process your donation and generate payment receipts
• To issue 80G tax exemption certificates to eligible donors
• To send donation acknowledgements and program impact updates
• To respond to your enquiries and contact form submissions
• To register and coordinate with volunteers
• To communicate important updates about our programs, campaigns, and events
• To comply with statutory and legal obligations under Indian law
• To improve the usability and content of our website
We do not use your information for any commercial purpose, profiling, automated decision-making, or targeted advertising.
We take data security seriously. The following measures are in place to protect your personal information:
• Our website uses SSL/HTTPS encryption for all data transmission
• All payment transactions are handled exclusively through Razorpay, a PCI DSS compliant payment gateway — we never see or store your card or bank account details
• Access to donor and volunteer records is restricted to authorised Sevartham staff on a need-to-know basis
• Our databases are password-protected and hosted on secure servers
• We do not store sensitive financial information beyond what is required for 80G certificate generation
While we take all reasonable steps to secure your information, no internet transmission is completely secure. We encourage you to use strong passwords and avoid sharing your personal details over unsecured connections.
Sevartham Alliance Trust does not sell, rent, trade, or otherwise share your personal information with third parties for commercial purposes. Information may be shared only in the following limited circumstances:
• Payment processing: Razorpay receives transaction data necessary to process your donation. Their privacy policy governs their use of that data.
• Legal obligation: We may disclose information if required to do so by law, court order, or government authority under applicable Indian law.
• Service providers: We may share data with trusted service providers (such as email delivery platforms) who assist our operations, under strict confidentiality agreements.
• Statutory compliance: Donor PAN details are shared with the Income Tax Department as required for 80G certification and Form 10BE filing.
All service providers are required to handle your data with the same level of care and confidentiality that we maintain.
Our website uses minimal, essential cookies only — specifically session cookies that are required for the website to function correctly. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that collect personal data.
You may configure your browser to refuse cookies, though this may affect certain website functions. We do not use cookies to build profiles of individual users or serve targeted advertisements.
We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law:
• Donor records including PAN details and 80G certificates are retained for a minimum of seven years as required under Indian income tax regulations.
• Contact form submissions and volunteer records are retained for the duration of the relationship and up to three years thereafter.
• Technical server logs are retained for up to ninety days.
Once data is no longer required, it is securely deleted or anonymised.
You have the following rights with respect to your personal information held by us:
• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your personal data, subject to our legal retention obligations.
• Opt-out: You may unsubscribe from our communications at any time by emailing us or clicking the unsubscribe link in any email we send you.
To exercise any of these rights, please write to us at seva@sevarthamalliancetrust.org. We will respond within fifteen working days.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
Donations on behalf of a minor may be made by a parent or legal guardian, whose information will be used for all correspondence and 80G certificate purposes.
Our website may contain links to external websites for reference or informational purposes. Sevartham Alliance Trust is not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party websites you visit.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website following the posting of changes constitutes your acceptance of the revised policy.
For significant changes that affect how we use your personal information, we will make reasonable efforts to notify registered donors and subscribers by email.
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Aligarh, Uttar Pradesh.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us:
Sevartham Alliance Trust
Khair, Aligarh - 202 138, Uttar Pradesh
📧 seva@sevarthamalliancetrust.org
📞 +91 9958 532690
We are committed to resolving privacy concerns promptly and transparently.
Last updated: May 2026 | This policy applies to sevarthamalliancetrust.org and all Sevartham Alliance Trust engagement channels.